Notice history

Resolved
4 Jul, 2022 at 11:12
Resolved
4 Jul, 2022 at 11:12
We just resolved the issue!
Identified
30 Jun, 2022 at 09:04
Identified
30 Jun, 2022 at 09:04
Due to staff shortages, our phone waiting time will take longer than usual. Please email us at help@creditunion.co.uk for non-urgent queries. Sorry for any inconvenience caused.
Investigating
30 Jun, 2022 at 09:01
Investigating
30 Jun, 2022 at 09:01
Due to staff shortages, the wait time for our phone line is longer than usual. Sorry for any inconvenience caused. Please email us at help@creditunion.co.uk for non-urgent queries.

Resolved
4 Jul, 2022 at 07:46
Resolved
4 Jul, 2022 at 07:46
Our Walworth Road branch is back open today as usual.
Monitoring
1 Jul, 2022 at 10:12
Monitoring
1 Jul, 2022 at 10:12
Due to staff illness, our Walworth Road branch remains closed until further notice. Sorry for any inconvenience caused.
Identified
30 Jun, 2022 at 07:14
Identified
30 Jun, 2022 at 07:14
We are sorry to announce that our branch at Walworth Road will be closed today. This is due to a shortage of staff due to illness. We hope to re-open on Friday, and will post an update here when this issue is resolved.

Resolved
23 Jun, 2022 at 09:29
Resolved
23 Jun, 2022 at 09:29
We just resolved the issue!
Investigating
22 Jun, 2022 at 18:00
Investigating
22 Jun, 2022 at 18:00
Urgent maintenance from 7pm - 7:30pm

Resolved
22 Jun, 2022 at 11:26
Resolved
22 Jun, 2022 at 11:26
We just resolved the issue!
Investigating
22 Jun, 2022 at 09:47
Investigating
22 Jun, 2022 at 09:47
We are currently investigating this incident.

No notices reported this month

Completed
10 Apr, 2022 at 12:30
Completed
10 Apr, 2022 at 12:30
Maintenance has completed successfully
In progress
10 Apr, 2022 at 12:28
In progress
10 Apr, 2022 at 12:28
Update
10 Apr, 2022 at 12:26
Completed
10 Apr, 2022 at 12:26
Following our previous message, we are experiencing delays with payments sent into accounts credit union accounts between 7:00-11:39am on Sunday 10th April. We apologize for any inconvenience caused whilst we work to get this resolved as soon as possible.
Completed
10 Apr, 2022 at 12:26
Completed
10 Apr, 2022 at 12:26
Maintenance has completed successfully
In progress
10 Apr, 2022 at 04:30
In progress
10 Apr, 2022 at 04:30
Maintenance is now in progress
Planned
10 Apr, 2022 at 04:30
Planned
10 Apr, 2022 at 04:30
You may experience some disruption to online banking, SMS’ and transfers services on Sunday 10th April between 5:30AM – 12:30PM due to important maintenance work. As any payments may be delayed or returned, we recommend that you reframe from sending payments during this time.

All card holders will still be able to use your cards as normal throughout the specified downtime.

Apr 2022 to Jun 2022

London Mutual Credit Union - Notice history