All systems operational

National Insurance Number Validation
  • Identified
    6 September, 2021 at 8:53 AM

    We are aware of an issue where some loan applicants are unable to enter their national insurance number when applying for a loan.

    You may be able to work around this by copy and pasting the number into the form, or by entering it without dashes or spaces. We are currently in the process of implementing a fix. Thank you for your patience.

Customer Support
100 % uptime
90 days ago54 days ago38 days ago
Today
Phone Support
100 % uptime
90 days ago54 days ago38 days ago
Today
Email Support
100 % uptime
90 days ago54 days ago38 days ago
Today
Online Banking
100 % uptime
90 days ago54 days ago38 days ago
Today
Mobile App
100 % uptime
90 days ago54 days ago38 days ago
Today
Online Banking
100 % uptime
90 days ago54 days ago38 days ago
Today
IT Systems
100 % uptime
90 days ago54 days ago38 days ago
Today
Payments & Transfers
100 % uptime
90 days ago54 days ago38 days ago
Today
Loan Applications
100 % uptime
90 days ago54 days ago38 days ago
Today
Websites
100 % uptime
90 days ago54 days ago38 days ago
Today
creditunion.co.uk
100 % uptime
90 days ago54 days ago38 days ago
Today
Application Forms
100 % uptime
90 days ago54 days ago38 days ago
Today
forcesfinance.org.uk
100 % uptime
90 days ago54 days ago38 days ago
Today
Branches
100 % uptime
90 days ago54 days ago38 days ago
Today

Previous incidents

17 September, 2021

No incidents reported

16 September, 2021

No incidents reported

15 September, 2021

No incidents reported

14 September, 2021

No incidents reported

13 September, 2021

No incidents reported

12 September, 2021

No incidents reported

11 September, 2021

Planned Digital Banking Maintenance
  • Planned
    11 September, 2021 at 3:30 AM

    Maintenance will take place on our online banking and mobile banking apps on the morning of 11th September between 4:30AM and 9:30AM BST (London).

    During this period, you may be unable to log in to or access either our mobile app or browser-based online banking. Any payments or transfers you have already scheduled for this period will be processed as normal.

10 September, 2021

No incidents reported