London Mutual Credit Union - Notice history

All systems operational

Loan & Membership Application Processing - Operational

Payments & Transfers - Operational

Card Transactions - Operational

Websites - Operational

Mobile App - Operational

Online Banking - Operational

SMS Services - Operational

Phone Support - Operational

Email Support - Operational

Walworth Road Branch - Operational

Peckham Branch (Heaton Road) - Operational

Notice history

Mar 2026

No notices reported this month

Feb 2026

Planned Maintenance - Mobile App & Online Banking Affected
  • Completed
    17 Feb, 2026 at 14:04
    Completed
    17 Feb, 2026 at 14:04
    Maintenance has completed successfully.
  • Planned
    17 Feb, 2026 at 01:30
    Planned
    17 Feb, 2026 at 01:30

    We apologise for any inconvenience that this may cause, but due to an urgent security patch, online banking will be down for half an hour between 13:30 and 14:00 today. 

Jan 2026

Telephone Helpdesk Currently Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are experiencing issues connecting and receiving calls to our telephone support helpdesk (+44) 02037731751 this morning. Calls may be disconnected and/or experience quality issues.

    If your query is urgent, please email help@creditunion.co.uk - our agents are available and ready to respond. You may also find what you need in our Help Centre (https://support.creditunion.co.uk).

    We are working to restore this service as soon as possible and will update here when it is resolved. Thank you for your patience.

Jan 2026 to Mar 2026

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London Mutual Credit Union is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 213248)

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