London Mutual Credit Union - Delays in Benefits and Pension being Deposited into Accounts – Incident details

Experiencing partially degraded performance

Delays in Benefits and Pension being Deposited into Accounts

Resolved
Degraded performance
Started over 1 year agoLasted less than a minute

Affected

Payments & Transfers

Operational from 9:02 AM to 9:02 AM

Updates
  • Resolved
    Resolved

    There is currently a delay in benefits being deposited into savings accounts. This is due to a service outage at the Co-operative Bank, who we work with to provide this service. We are working closely with them to resolve the issue as soon as possible this morning and will post an update here as soon as we have more information.

    Benefits paid directly into credit union current accounts (CUCA) are not affected.