SMS (text messages) services are currently unavailable due to a service outage at one of our infrastructure providers. Their engineers are urgently investigating this issue and working to resolve it as quickly as possible.
Because of this, one-time passwords (OTP) generated by online banking and the mobile app are not being sent. Instead, please check your email inbox for the six digit code which will enable you to complete online banking logins and transactions.
Balance and membership number reminders (via 80011 and 60060) are currently unavailable.
We apologise for the inconvenience.
