London Mutual Credit Union - Notice history

All systems operational

Loan & Membership Application Processing - Operational

Payments & Transfers - Operational

Websites - Operational

Mobile App - Operational

Online Banking - Operational

SMS Services - Operational

Phone Support - Operational

Email Support - Operational

Walworth Road Branch - Operational

Peckham Branch (Heaton Road) - Operational

Notice history

Jan 2025

No notices reported this month

Dec 2024

No notices reported this month

Nov 2024

Online Banking and SMS
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We experienced an issue on 17.11.2024 which resulted in outdated SMS’ being sent out to our Members. We apologise for any inconvenience and confusion caused by the messages sent between 6-7am on Sunday 17th November.


    We are currently investigating an issue relating to our online and mobile banking services.  Our online and mobile services are temporarily unavailable but you will be able to card payments as usual.  We’re expecting to have this issue resolved by 2pm on Sunday 17th November.

Nov 2024 to Jan 2025

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London Mutual Credit Union is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 213248)

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