London Mutual Credit Union - Balance Update SMS Outage – Incident details

All systems operational

Balance Update SMS Outage

Resolved1819 hours 54 minutes

Affected

Mobile App

Operational from 6:01 PM to 1:55 PM

Online Banking

Operational from 6:01 PM to 1:55 PM

SMS Services

Operational from 6:01 PM to 1:55 PM

  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently working on fixing an issue in online banking and SMS Bal for current account members. Balances are currently not reflecting some pending transactions. We are working on fixing this issue on priority but in the meantime, our balance update SMS service will not be available.
    We apologise for any inconvenience this may cause and aim to resolve this issue as soon as we can.