London Mutual Credit Union - System Outage – Incident details

All systems operational

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System Outage

ResolvedPartial outage27 hours 16 minutes

Affected

Payments & Transfers

Partial outage from 7:22 AM to 10:39 AM

Mobile App

Partial outage from 7:22 AM to 10:39 AM

Online Banking

Partial outage from 7:22 AM to 10:39 AM

  • UpdateUTC

    We just resolved the issue!

  • ResolvedUTC

    We apologies for any inconvenience our outage may have caused. This issue has now been resolved!

  • IdentifiedUTC

    Payments and transfers have been restored since our earlier incident on Friday 23rd September and we are working to restore our online banking service on priority.
    We apologize for any inconvenience this may have caused and we will continue to update you with our progress.

  • InvestigatingUTC

    Due to unforeseen circumstances our Online and Mobile Banking Services are currently down. Whilst we work on this issue, our branches will be operating a limited service. We have been made aware that payments and transfers have also been affected and are looking into this on priority. We apologize for any inconvenience this may cause and will update this page once the issue has been resolved.

London Mutual Credit Union is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 213248)

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