London Mutual Credit Union - SMS Service Outage – Maintenance details

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JUL19

SMS Service Outage

Completed19 Jul, 2022 at 19:00 – 20 Jul, 2022 at 00:00UTC

Affects

Payments & Transfers

Under maintenance from 7:00 PM to 12:00 AM

SMS Services

Under maintenance from 7:00 PM to 12:00 AM

  • Completed20 Jul, 2022 at 00:00UTC

    Maintenance has completed successfully

  • In progress19 Jul, 2022 at 19:00UTC

    Maintenance is now in progress

  • Planned19 Jul, 2022 at 19:00UTC

    Our SMS service provider has advised us that they will be taking their services offline to perform essential platform maintenance.

    During this period, SMS notifications will not be sent. This will affect a range of our services, and may prevent you from being able to log into online banking or to authorise mobile payments during this period.

    Specifically, the following will not be sent until after the maintenance period has ended:

    • One-time passwords (OTPs) sent by online banking and our mobile apps when you register or log in for the first time, and to authorise payments.
    • Updates on your account balances
    • Other automated text messaging services including 'REV', 'MEMNUM' and 'CANITOPUP' services.

London Mutual Credit Union is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 213248)

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