Payments & Transfers experiencing partial outage

Online Banking and Mobile App - 45 Minutes Downtime from 5pm Today

Completed
Scheduled for 4 Oct, 2023 at 16:00 – 16:45

Affects

Mobile App
Online Banking
Updates
  • Completed
    4 Oct, 2023 at 16:45
    Completed
    4 Oct, 2023 at 16:45

    Maintenance has completed successfully

  • In progress
    4 Oct, 2023 at 16:00
    In progress
    4 Oct, 2023 at 16:00

    Maintenance is now in progress

  • Planned
    4 Oct, 2023 at 16:00
    Planned
    4 Oct, 2023 at 16:00

    Our online banking services and mobile app will be unavailable for 45 minutes between 5pm and 5:45pm today. During this time, you will be unable to sign in or use these services.

    This unplanned maintenance period will enable us to deal with a performance issue which has caused the apps to run slowly or become unresponsive for many users over the afternoon today.

    After the maintenance is completed, we expect this service to resume as normal. Any payments or transactions due in or out of your account during the maintenance period are unaffected.

    We apologise for the inconvenience this short notice disruption will cause you.