Experiencing issues

Planned Faster Payment and Online Banking Downtime

Scheduled for 30 October, 2021 at 11:00 PM. Completed.

Affects

Online Banking
Online Banking
Payments & Transfers
  • Planned
    30 October, 2021 at 11:00 PM

    There will be disruption to our online and mobile banking services this Sunday. During this time you experience intermittent downtime and may not be able to log into your online banking or mobile app.

    During this period you are also likely to experience delays in sending and receiving funds in and out of your credit union account. We recommend avoiding sending funds into or out of your account during these times.

    This disruption affects one-off and scheduled payments only. Direct debits and incoming BACS payments (such as your salary or benefits) will be processed as normal. Debit card payments and cash withdrawals are also unaffected.

  • Completed
    31 October, 2021 at 6:00 AM

    Maintenance has completed successfully.