Payments & Transfers experiencing partial outage

Planned Faster Payment and Online Banking Downtime

Completed
Scheduled for 30 Oct, 2021 at 23:00 – 31 Oct, 2021 at 06:00

Affects

Payments & Transfers
Mobile App
Online Banking
Updates
  • Completed
    31 Oct, 2021 at 06:00
    Completed
    31 Oct, 2021 at 06:00

    Maintenance has completed successfully.

  • Planned
    30 Oct, 2021 at 23:00
    Planned
    30 Oct, 2021 at 23:00

    There will be disruption to our online and mobile banking services this Sunday. During this time you experience intermittent downtime and may not be able to log into your online banking or mobile app.

    During this period you are also likely to experience delays in sending and receiving funds in and out of your credit union account. We recommend avoiding sending funds into or out of your account during these times.

    This disruption affects one-off and scheduled payments only. Direct debits and incoming BACS payments (such as your salary or benefits) will be processed as normal. Debit card payments and cash withdrawals are also unaffected.