London Mutual Credit Union - Delays in Direct Debits and Benefits Payments – Incident details

All systems operational

Delays in Direct Debits and Benefits Payments

Resolved
Operational
Started 4 months agoLasted about 4 hours

Affected

Payments & Transfers

Partial outage from 8:00 AM to 12:00 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are aware of an issue this morning that is causing delays in direct debits and benefits being paid in or out of members' accounts.

    We will update you as soon as more information is available.

    We expect to fix this within the next several hours, at which point delayed payments will go through as usual. We apologise for the inconvenience this will cause you this morning, and thank you for your patience..