There are currently some delays in dispatching replacement cards for debit cards that are due to expire this month. This is due to a combination of Royal Mail strikes and supply problems with our card issuer.

We apologise if you are affected by this. We are working with our card issuer to make sure all account holders receive their new cards in the next few days. In the meantime, please use our online banking or mobile app, or visit a branch in order to access the funds in your account. Withdrawing Funds From Your Account

If you are experiencing problems with accessing your money or need help registering for online banking, please let us know and a member of our team will be happy to assist you.