We are currently experiencing an issue with the Co-operative Bank that is preventing us from downloading transactions for 21 and 22 September.
Unfortunately, this means that if you have a benefit payment, Faster Payment or standing order paid into our main bank account, we are currently unable to credit this to your account.
The Co-operative Bank is working to resolve the issue, and we will provide further updates as soon as we have more information.
We apologise for any inconvenience this may cause and thank you for your patience and understanding.