Payments & Transfers experiencing partial outage

Delays in Direct Debits and Benefits Payments

Identified
Partial outage
Started 16 days ago

Affected

Payments & Transfers
Updates
  • Identified
    Identified

    We are aware of an issue this morning that is causing delays in direct debits and benefits being paid in or out of members' accounts.

    We will update you as soon as more information is available.

    We expect to fix this within the next several hours, at which point delayed payments will go through as usual. We apologise for the inconvenience this will cause you this morning, and thank you for your patience..