London Mutual Credit Union - Balance Update SMS Outage – Incident details

All systems operational

Balance Update SMS Outage

Resolved
Operational
Started over 3 years agoLasted 3 months

Affected

Mobile App

Operational from 6:01 PM to 1:55 PM

Online Banking

Operational from 6:01 PM to 1:55 PM

SMS Services

Operational from 6:01 PM to 1:55 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently working on fixing an issue in online banking and SMS Bal for current account members. Balances are currently not reflecting some pending transactions. We are working on fixing this issue on priority but in the meantime, our balance update SMS service will not be available.
    We apologise for any inconvenience this may cause and aim to resolve this issue as soon as we can.

London Mutual Credit Union is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 213248)

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